AI Voice Agents

Your AI Agent Works While You're Busy

SalesPulse AI voice agents answer your inbound calls, call new leads back while they are still warm, hold natural phone conversations, handle common objections, and either book an appointment on your calendar or live-transfer the hottest prospects directly to you.

Inbound
Answers your calls
New leads
Called back fast
Booked
Straight to your calendar
<2s
Response latency

From new lead or inbound call to booked appointment

Describe your product, set your calling hours and transfer rules, and the AI handles the conversation. Every call is logged with its outcome.

1

A Lead Arrives

A new lead comes in from your lead sources or webhooks, or a prospect calls your number. Imported lists stay off until you switch AI outreach on for those contacts.

2

AI Makes the Call

The AI answers the inbound call, or calls the new lead back within your calling hours after a Do Not Call check. It introduces itself and begins the qualification conversation naturally.

3

Qualifies & Handles Objections

It asks your qualification questions, listens to responses, and handles objections in real time using trained rebuttals for your insurance niche.

4

Books or Transfers

Qualified prospects are offered a calendar booking or an immediate live transfer to you. Declined or unqualified leads are flagged with a call summary.

Scripts Built For Your Product

Tuned to what you sell, not a generic script

A Medicare Supplement prospect has completely different concerns than a Final Expense or Annuity prospect. When you create an agent, you describe your product and how you qualify, and the AI script builder writes questions and objection handling for that product.

For a Medicare agent that might mean Part A and Part B coverage, supplement vs. Advantage preference, and current prescriptions. For Final Expense, benefit amounts, coverage history, and health questions. The examples here show the kind of topics a script can cover.

Not quite right? Tell the builder what to change in plain English and it rewrites the script. Full control with the convenience of automation.

🏥
Final Expense
Benefit amounts, health history, age bands
💊
Medicare Supp.
Plan A/B coverage, Advantage vs. Supp.
🛡️
Term Life
Coverage need, term length, income replacement
🏠
Mortgage Prot.
Loan balance, remaining term, coverage gap
📈
Annuity
Retirement timeline, risk tolerance, assets
❤️
ACA / Health
Household size, income, current coverage
⚕️
Medicare Adv.
MAPD vs. Supp., provider network, Rx
💼
IUL / Indexed
Income protection, tax strategy, risk profile

What makes SalesPulse AI agents different

Human-Quality Voice

Powered by the latest neural text-to-speech models. Responses sound conversational, not robotic. Prospects engage naturally.

Real-Time Understanding

The AI genuinely understands what prospects say — even if they go off-script. It responds appropriately to unexpected answers.

DNC Checks and Calling Hours

Do Not Call lists are checked before every outbound AI call, and outbound calls only go out inside the calling hours you set. You are still responsible for having consent to call.

Speed to Lead

New leads are called while they are still warm instead of waiting in a queue. Leads that arrive outside your calling hours are called when your hours open.

Call History

Every AI call is logged with its outcome, so you can see who was reached, who booked, and who was transferred to you.

Refine in Plain English

Review how your agent is doing and tell the script builder what to change. It rewrites the script to match.

AI agents vs. human callers

DimensionAI Voice AgentsIn-House ISAOutsourced Call Center
Answers inbound calls✅ Any hour, with your after-hours rules❌ Business hours only⚠️ Limited hours
Consistency✅ Perfect every call❌ Varies by mood/day⚠️ Quality varies
How you pay✅ Per minute from your wallet❌ Hourly wages⚠️ Per-call or per-seat fees
DNC check before outbound calls✅ Built in⚠️ Depends on training⚠️ Varies by vendor
Product-specific scripts✅ AI script builder⚠️ Must train yourself❌ Generic scripts
Instant live transfer✅ Yes✅ Yes⚠️ Extra cost
Call log with outcomes✅ Every call, automatic⚠️ Needs separate setup⚠️ Often extra cost

Frequently Asked Questions

Do AI voice agent calls sound robotic?+
No. SalesPulse AI voice agents use large language models to generate natural, context-aware responses in real time. They adapt to what the prospect says, handle unexpected answers, and maintain a conversational tone that the majority of prospects cannot distinguish from a human agent.
What happens when a prospect wants to move forward?+
The AI agent can do two things: (1) instantly live-transfer the call to a human agent for immediate close, or (2) book an appointment directly onto the agent's calendar. You set the transfer rules and your calendar availability.
What insurance verticals are supported?+
Any product you sell. You describe your product and how you qualify, and the AI script builder writes the agent's questions and objection handling for it, for example Final Expense, Medicare, Term Life, Mortgage Protection, Annuity, or Health. You can refine the script in plain English at any time.
Can the AI handle objections?+
Yes. The script builder writes responses to common insurance objections such as 'I already have coverage,' 'I need to talk to my spouse,' 'How much does it cost?', and 'I'm not interested,' and you can add your own. It responds naturally and tries to continue the qualifying conversation.
When does the AI agent make outbound calls?+
When a new lead comes in and you have Auto-Call New Leads turned on, the AI calls that lead within the calling hours you set, after checking Do Not Call lists. You can also start an AI call from any contact. It is built for speed-to-lead follow-up and callbacks, not for dialing through large lists.
Does the AI also answer my inbound calls?+
Yes. The AI Receptionist answers inbound calls on your SalesPulse number, asks your qualification questions, books appointments on your calendar, warm-transfers hot callers to you, and takes a message when nothing else fits. You choose what it does after hours.

Put AI to work on your calls and new leads

Describe your product, set your hours, and your AI agent starts answering calls and following up with new leads. No hardware. No additional staff.